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When we make a sale, the last thing we want is for our customer to reach back out and ask us for a refund. There are a number of reasons why this may happen. My hope today is that after you listened to this episode, you have some ideas on how to avoid this from happening.
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3 Ways to Avoid Refund Requests
Today we're going to talk about how to avoid refund requests. When we make a sale, whether it's...
You have probably never thought about selling your business, or thought it was possible. But if you build your business with the intention to exit your business, you will build one that runs without you there, has your customers talking about you to everyone, and keeps your bank account growing. You know this is what you want or you wouldn't be here listening to Badass is the New Black. So while you might not have thought about selling before, do yourself a favor and keep listening to hear...
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Why Customer Experience Matters
The way a customer experiences you, your brand, your business matters.
And most times it is the reason that they keep coming back or going walking out the door.
Customer experience is a major KEY in building a brand that is Brilliant.
We want to treat our customers...
