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Badass Is The New Black (Season 4) Episode #17- 3 Ways to Avoid Refund Requests customer experience customer journey customer service marketing online business online course refunds Jun 08, 2022

When we make a sale, the last thing we want is for our customer to reach back out and ask us for a refund. There are a number of reasons why this may happen. My hope today is that after you listened to this episode, you have some ideas on how to avoid this from happening. 

 

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3 Ways to Avoid Refund Requests

 

Today we're going to talk about how to avoid refund requests. When we make a sale, whether it's...

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Badass Is The New Black (Season 3) Episode #18 Building A Well-Planned Exit Strategy With Michelle Seiler Tucker brand awareness business scaling business selling client contracts customer experience financial freedom Mar 13, 2022

You have probably never thought about selling your business, or thought it was possible. But if you build your business with the intention to exit your business, you will build one that runs without you there, has your customers talking about you to everyone, and keeps your bank account growing. You know this is what you want or you wouldn't be here listening to Badass is the New Black. So while you might not have thought about selling before, do yourself a favor and keep listening to hear...

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Badass Is The New Black (Season 2) Episode #10: Why Customer Experience Matters boosting sales business sales customer customer experience customer journey sales marketing Mar 13, 2022

Digital Duplication Academy is OPENING!! Get on the waitlist now!

 

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Why Customer Experience Matters

The way a customer experiences you, your brand, your business matters.   


And most times it is the reason that they keep coming back or going walking out the door.   

Customer experience is a major KEY in building a brand that is Brilliant.

We want to treat our customers...

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