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Badass Is The New Black (Season 4) Episode #17- 3 Ways to Avoid Refund Requests customer experience customer journey customer service marketing online business online course refunds Jun 08, 2022

When we make a sale, the last thing we want is for our customer to reach back out and ask us for a refund. There are a number of reasons why this may happen. My hope today is that after you listened to this episode, you have some ideas on how to avoid this from happening. 

 

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3 Ways to Avoid Refund Requests

 

Today we're going to talk about how to avoid refund requests. When we make a sale, whether it's...

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Badass Is The New Black (Season 3) Episode #28 3 Things To Consider When Pricing Your Course creating trust entrepreneurial course generating income masterclass online course pricing your course Mar 14, 2022

How do you price your online course offering? What factors do you consider when pricing your course? Krissy Chin tackles these questions and more in this episode as she takes on the thorny issue of price. Krissy discusses the factors that will affect your price point and how the customer’s needs will impact your pricing. We also examine several real-life examples of course pricing. Listen in and learn more about course pricing and how to do it.  

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Badass Is The New Black (Season 3) Episode #22 Should Your Business Go Digital? business online digital products getting online online course scaling a business teaching others Mar 12, 2022

Is going digital worth it? Current events have forced people to get on the internet more and more, so should your business follow suit? Krissy Chin shares her insights on bringing your business online and asks: Are digital products the future? Krissy gives pointers how to start your own online business and reveals the right mindset you need to run one. This episode is a must-listen if you are contemplating starting up your own business online or are thinking of bringing an already existing...

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