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Badass Is The New Black (Season 4) Episode #17- 3 Ways to Avoid Refund Requests customer experience customer journey customer service marketing online business online course refunds Jun 08, 2022

When we make a sale, the last thing we want is for our customer to reach back out and ask us for a refund. There are a number of reasons why this may happen. My hope today is that after you listened to this episode, you have some ideas on how to avoid this from happening. 

 

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3 Ways to Avoid Refund Requests

 

Today we're going to talk about how to avoid refund requests. When we make a sale, whether it's...

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Badass Is The New Black (Season 4) Episode #8- Designing Your Website To Convert with Claire VanBemmelen convert customer journey design expert web designer increase conversion rate website Apr 06, 2022

Is the design of your website turning people away before they even read anything? Last week we discussed the importance of good copy, but this week we are going to talk about designing your site so that people actually stick around to read your copy! I am interviewing my sister, business partner and design expert, Claire VanBemmelen to get her best tips for website design!

 

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Designing Your Website to Convert with...

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Badass Is The New Black (Season 3) Episode #29 3 Things To Consider When Pricing Your Membership Site building community competitive pricing customer journey diverse content membership price personal offerings Mar 14, 2022

Pricing your membership for your website is always a tricky task. Something so simple can make or break your business. Join your host Krissy Chin as she discusses the three things you need to consider when pricing your membership site. Remember, you're not pricing a course; you're pricing a membership site, something that people want to be a part of. Learn all you need to know today.

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3 Things To Consider When Pricing Your Membership...

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Badass Is The New Black (Season 2) Episode #10: Why Customer Experience Matters boosting sales business sales customer customer experience customer journey sales marketing Mar 13, 2022

Digital Duplication Academy is OPENING!! Get on the waitlist now!

 

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Why Customer Experience Matters

The way a customer experiences you, your brand, your business matters.   


And most times it is the reason that they keep coming back or going walking out the door.   

Customer experience is a major KEY in building a brand that is Brilliant.

We want to treat our customers...

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